Simple, honest IT support pricing.
Straightforward plans for homes and small businesses across the Houston area.
No hidden fees. No confusing tiers.
Pick the option that matches how you need help.
Common services — book online
Pick what's going on, pay securely, and grab a time. These are flat starting prices — most visits don't run over, and if yours needs more time we'll always tell you before doing extra work.
Diagnostic / Not Sure What's Wrong
We'll figure out what's going on and what it'll take to fix it.
Virus / Malware / Slow Computer
Malware removal, tune-ups, and OS troubleshooting.
Hardware Repair / Upgrade
RAM, drive, or SSD upgrades, screen replacement, and more.
Network / Wi-Fi Setup
Router setup, dead zones, and unreliable internet.
Full service menu
A closer look at what's included in each starting price above, plus services booked directly with our team.
Residential
- Computer/Laptop Diagnostic (no fix): $40
- Virus/Malware Removal: $75
- Full PC Tune-Up & Optimization: $85
- OS Reinstall (with data backup/restore): $110
- Hardware Installation (customer-supplied parts): $65
- Wireless Network / Router Setup: $75
- Printer Setup & Troubleshooting: $50
- Data Recovery (basic, non-physically damaged drive): starting at $100
- Screen Replacement (customer-supplied part): $95
- General Residential Support Visit (up to 1 hr): $90 ($65/hr after)
Business / Commercial
- Business IT Diagnostic Visit: $65
- Server/Network Troubleshooting (up to 1 hr): $150
- Wi-Fi / Network Infrastructure Setup (up to 10 devices): $250
- Workstation Setup & Configuration (per device): $75
- Business Virus/Malware Remediation (per device): $95
- Data Backup Setup & Verification: $125
- Email/Domain Migration Support (per mailbox): $85
- On-Site Business Support Visit (up to 1 hr): $135 ($95/hr after)
Emergency/same-day: +50% · After-hours/weekend: +75% · Travel outside our standard radius: $25–$50 · Rush data recovery (24-hr): +$75. Contact us for a business or multi-service quote.
Ongoing business support plans
For businesses that want proactive coverage instead of pay-per-visit.
Placeholder pricing while we finalize plan rates — contact us for a current quote.
Small Business Essentials
Ongoing support, one or two workstations
Placeholder pricing. Cancel anytime.
Included:
- Priority remote & on-site support
- Basic network monitoring
- Monthly maintenance check-in
- Break/fix support included
Small Business Plus
Full office & network support
Placeholder pricing. Cancel anytime.
Everything in Essentials, plus:
- Full network & server support
- Faster response times
- Proactive monitoring & alerts
- Multiple workstations covered
What Makes MAY IT Solutions Different
Honest diagnostics first.
We find the real problem before recommending a fix — no guesswork, no unnecessary upsells.
Fast, real fixes.
Most issues are resolved same-day, remotely or in person. Bigger jobs get a clear timeline and price up front.
16+ years of experience.
Not a call-center script. You're working with someone who has been fixing real IT problems for over 16 years.
FAQ
Q: Is there a setup fee or long-term contract?
No setup fee. Business plans are month-to-month — cancel anytime.
Q: Do you come to my home or business, or is it remote?
Both. Most issues can be resolved remotely in minutes; anything else gets scheduled for an on-site visit.
Q: What's the difference between Essentials and Plus?
Essentials covers one or two workstations with priority support and a monthly check-in. Plus adds full network/server support, faster response times, and proactive monitoring for larger setups.
Q: Do I need a plan for a one-time fix?
No — you can book any service above as a one-time visit or remote session with no ongoing commitment.
Q: Do I need any technical knowledge?
None. If you can describe what's going wrong, we'll take it from there.
Something not working right?
Whether it's one stubborn computer or your whole office network, we're ready to help.
Questions? Email us at [email protected] or call (832) 562-0416.
Serving Houston-area homes and businesses.