How It Works

Getting started

• Onboarding

  We set up your MAY Assistant account, connect your business phone number, and build out a knowledge base from information about your services and listings. Most agents are up and running within 3–5 business days.

• A lead arrives

  A call, text, or website chat comes in from a prospective client.

• MAY Assistant responds

  If the call is missed, MAY Assistant immediately texts back. If it's a text or chat, MAY Assistant replies right away using your knowledge base to answer questions accurately — trained on your listings, your FAQs, and your style.

• Follow-up sequence

  If the lead doesn't respond right away, an automated follow-up sequence checks back in at Day 1, 3, 7, 14, and 30 instead of letting the conversation die.

• Booking

  When the lead is ready, they book a showing or consultation directly through the conversation via SMS, with confirmations and reminders sent automatically.

• Oversight

  You can see every conversation in your dashboard in real time, get a daily email digest of your full lead summary, get flagged when something needs your attention, and jump in and take over instantly whenever you'd like.